We can customise all our JUNI designs or customise a ring from start to finish for your individual ideas.

 

Please contact us with any query.

Due to the nature of each design being made to order, each engagement ring can take up to 6 weeks to be made and then dispatched.

 

Your ring will be sent by Royal Mail Special Delivery and will require a signature. Once the ring is ready JUNI will contact you to arrange the best day for delivery.

Once you have placed your order, Emily, the Owner of JUNI, will contact you to go over your order and to ask of any additional requirements.

 

If you have a special request or any questions, please use our Contact Page to get in touch before placing your order.

Manufacturer Warranty:

We stand behind the quality and craftsmanship of our jewellery. However we offer a manufacturer warranty on all our rings. This covers the first 90 days for resizing the ring, most repairs and professional cleaning.

 

In these circumstances, the ring must be sent back in its original packaging and by a Tracked Courier such as Royal Mail Special Guaranteed Delivery and insured up to £2,500.00. JUNI cannot be held responsible for loss or damage which occurs during transit.

 

Our manufacturing warranty includes:

• All repairs and resizing within 90 days of purchase.
• Correcting any manufacturing defects.
• Professional cleaning.

Our manufacturing warranty does not include:

• The discolouration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
• Damage due to wear such as worn or bent prongs or the resulting loss of gemstones.
• Theft or loss of the ring.

 

 

Certificate of Authenticity:

Included in your order will be a Certificate of Authenticity and Lifetime Warranty from the laboratory at Charles & Colvard® or Chatham for each Moissanite over the size of 4mm.

 

 

Terms & Conditions:

On payment of your order you will agree to the following Terms & Conditions:

• Given all JUNI rings are handmade and bespoke they are non-refundable.
• We offer a manufacturer warranty on all our rings. This covers the first 90 days for resizing the ring, repairs, and professional cleaning. Please see more details within this leaflet.
• All engagement rings with a 4mm in size or larger centre stone comes with its own Certificate of Authenticity and Lifetime Warranty from the laboratory at Charles & Colvard®.
• JUNI as a company does not provide insurance for damage, theft or loss of any Engagement Rings. Please do consider making sure you take this out under its own insurance or house insurance if you do purchase a JUNI Engagement Ring. Insurance to cover the accidental loss, theft, or even the loss of a center stone, can be purchased through a 3rd party.

 

 

Any questions about our Terms & Conditions, please do not hesitate to contact us at info@junijewellery.co.uk .