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Please check each items individual Shipping & Returns information.

All orders within the UK are sent via Royal Mail Tracked Delivery. This method of shipping includes a tracking number and will require a signature on delivery. 


All of our engagement rings, wedding rings and eternity rings, are sent via Royal Mail Special Delivery and we will be in touch to arrange the best day for delivery once your order is ready. This method of shipping includes a tracking number and will require a signature on delivery. 


If you wish to return an item please notify us by emailing us at  prior to posting your item back to us. 


Subject to the items below, you may return it within 7 days of receipt of your order in the original packaging and condition, undamaged and unworn. Please note all shipping costs are non-refundable. All JUNI items are "made to order" and therefore this return policy applies.

All Custom orders, engraved items, wedding rings, eternity rings, engagement rings, sale items and ALL earrings cannot be returned or exchanged

All claims on a fault must be done within 24 hours of receipt.

You will be responsible for paying your own return postage. Please ensure you use a registered or recorded delivery method when returning your item(s). We are not responsible for loss or damage which occurs during transit.

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