We can customise all our JUNI designs or customise a ring from start to finish for your individual ideas.

Please contact us with any query.

Due to the nature of each design being made to order, each engagement ring can take up to 6 weeks to be made and then dispatched.

Your ring will be sent by Royal Mail Special Delivery and will require a signature. Once the ring is ready JUNI will contact you to arrange the best day for delivery.

Once you have placed your order, Emily, the Owner of JUNI, will contact you to go over your order and to ask of any additional requirements.

If you have a special request or any questions, please use our Contact Page to get in touch before placing your order.

As each of our designs are made to order, we do not accept returns or exchanges for change of mind.

However, we are committed to ensuring the highest quality and stand behind our craftsmanship. Please see our Shipping & Returns page regarding faulty items.

We offer complimentary resizing service for all ring orders, valid for on resizing only.

We recommend that you use our Size Guide to ensure you order as close to the correct size as possible, or reach out to us at info@junijewellery.co.uk if you need assistance in determining your size.

For any additional resizes beyond the first, a fee may apply.

Manufacturer Warranty:

We stand behind the quality and craftsmanship of our jewellery. However we offer a manufacturer warranty on all our rings. This covers the first 90 days for resizing the ring, most repairs and professional cleaning.

In these circumstances, the ring must be sent back in its original packaging and by a Tracked Courier such as Royal Mail Special Guaranteed Delivery and insured up to the value of your item. JUNI cannot be held responsible for loss or damage which occurs during transit.

Our manufacturing warranty includes:

• All repairs and resizing within 90 days of purchase.
• Correcting any manufacturing defects.
• Professional cleaning.

Our manufacturing warranty does not include:

• The discolouration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
• Damage due to wear such as worn or bent prongs or the resulting loss of gemstones.
• Theft or loss of the ring.

Certificate of Authenticity:

For all Moissanite or Lab Grown Stone rings, a Certificate of Authenticity and Lifetime Warranty from the laboratory at Charles & Colvard® or Chatham will be included in your.

Terms & Conditions:

On payment of your order you will agree to the following Terms & Conditions:

• Given all JUNI rings are made to order and bespoke they are non-refundable. Please see our Returns Policy on our website for more information. 
• We offer a manufacturer warranty on all our rings. This covers the first 90 days for resizing the ring, repairs, and professional cleaning. Please see more details within this leaflet.
• All rings that include Moissanites or Lab Grown Stones come with its own Certificate of Authenticity and Lifetime Warranty from the laboratory at Charles & Colvard® or Chatham.
• JUNI as a company does not provide insurance for damage, theft or loss of any Engagement, Eternity or Wedding Rings. Please do consider making sure you take this out under its own insurance or house insurance if you do purchase a JUNI Engagement, Wedding or Eternity Ring. Insurance to cover the accidental loss, theft, or even the loss of a centre stone, can be purchased through a 3rd party.

Any questions about our Terms & Conditions, please do not hesitate to contact us at info@junijewellery.co.uk .